Contact information

Contact Information

Last Updated: October 22, 2026

Welcome to Kivarey!

We are committed to providing a reliable, transparent, and customer-focused online shopping experience.

If you have questions about our bracelets, need assistance with an order, or require information about our store policies, our customer support team is available to help.

1. Business Information

Store Name: Kivarey

Business Type: Online Retail Store – Bracelets & Fashion Accessories

Established: 2022

Official Website: https://Kivarey.shop

Business Address:

Kivarey

112-2229 Maple St

Vancouver, British Columbia V6J 3T5

Canada

2. Customer Service Contact

Email Address: support@Kivarey.shop

Telephone: +1 (604) 736-3128

For general inquiries, order assistance, product questions, returns, and refunds, we recommend contacting us by email.

Our customer support team will review your message and respond as soon as reasonably possible.

3. Order Support

For inquiries regarding an existing purchase, please provide:

  • Your full name.

  • Your order number.

  • The email address associated with your order.

  • A description of your request.

Providing accurate information helps us identify your order and assist you more efficiently.

4. Product Inquiries

If you have questions about bracelet styles, available colors, product details, or other accessories, please contact us before placing your order.

We aim to provide clear information so you can make informed purchasing decisions.

5. Shipping Assistance

Kivarey offers free worldwide standard shipping.

Our estimated delivery timeframe is 7–10 days after dispatch.

For delivery updates, shipment tracking, or shipping-related concerns, please email support@Kivarey.shop.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

We offer a 30-day return policy with free return shipping for eligible purchases.

If you would like to request a return or refund, please contact our customer support team within 30 days of receiving your order.

Our team will provide the necessary instructions.

Please review our Return & Refund Policy for complete details.

7. Feedback and Suggestions

We welcome customer feedback and suggestions.

Your opinions help us improve our product selection, website experience, and customer service.

If you would like to share feedback, please email support@Kivarey.shop.

8. Official Communication

For your security, please use the official contact information listed on our website.

Kivarey will never ask you to disclose your account password or full payment card details by email.

If you receive a suspicious message claiming to represent Kivarey, please contact us through our official support email.

9. Business Correspondence

For business-related inquiries, please use:

Kivarey

112-2229 Maple St

Vancouver, BC V6J 3T5

Canada

Email: support@Kivarey.shop

Phone: +1 (604) 736-3128

Website: https://Kivarey.shop

Thank you for choosing Kivarey.

We look forward to assisting you and making your shopping experience enjoyable.