Shipping Policy

Last Updated: October 22, 2026

At Kivarey, we believe that shopping for your favorite bracelets should be simple, convenient, and worry-free.

That is why we proudly offer free worldwide shipping on every order, with an estimated delivery timeframe of 7–10 days.

Please review the following information to understand our shipping procedures and delivery expectations.

1. Free Worldwide Shipping

Kivarey offers complimentary standard shipping to supported destinations worldwide.

Shipping Cost: FREE

There is no minimum purchase requirement to qualify for free standard shipping.

The standard shipping charge for eligible orders is $0.00.

We do not charge additional standard shipping fees based on the number of items purchased.

Any applicable import taxes, customs duties, or government charges are addressed separately in Section 7.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days after dispatch

This estimate applies to standard shipments under normal transportation conditions.

Delivery times may vary depending on:

• The destination country or region.

• Carrier availability and transportation schedules.

• Customs clearance requirements.

• Public holidays and peak shopping periods.

• Weather conditions or unexpected logistics disruptions.

• Remote or difficult-to-access delivery locations.

While we aim to deliver within the estimated timeframe, delivery dates are not guaranteed unless expressly confirmed at checkout.

3. Order Processing

Orders are prepared for shipment after successful payment verification and order acceptance.

Processing may include:

• Verifying order information.

• Confirming product availability.

• Preparing and packaging items.

• Arranging shipment with a delivery partner.

Order processing time is separate from the estimated shipping transit time.

Once your order has been dispatched, the shipping timeframe begins.

4. Order Confirmation

After placing an order, you should receive an order confirmation email at the address provided during checkout.

This email generally includes:

• Your order number.

• A summary of purchased items.

• Your shipping details.

• Your payment summary.

Please review your order confirmation carefully.

If you notice incorrect information, contact us at support@Kivarey.shop as soon as possible.

5. Shipment Tracking

Where tracking is supported by the shipping carrier, customers will receive tracking information after their orders have been dispatched.

Tracking updates may take some time to appear in the carrier's system.

If tracking information is unavailable or you need assistance locating your shipment, please contact our customer support team.

We will make reasonable efforts to provide available shipment updates.

6. International Shipping

Kivarey welcomes customers from around the world.

We work with shipping and logistics partners to deliver orders to supported international destinations.

International deliveries may be subject to additional inspections, customs procedures, or local delivery requirements.

Certain destinations may be temporarily unavailable due to shipping restrictions or circumstances beyond our control.

If we are unable to fulfill an order to your destination, we will contact you and arrange an appropriate refund where necessary.

7. Customs Duties and Import Taxes

Although Kivarey provides free standard shipping, international orders may be subject to customs duties, import taxes, or other government-imposed charges.

Unless otherwise stated at checkout, such charges are not included in our free shipping offer and may be the responsibility of the recipient.

Applicable charges depend on the destination country's regulations.

Where required by law, we will provide relevant information regarding additional charges before purchase.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate shipping details during checkout.

Please ensure that your shipping address includes all necessary information, such as:

• Recipient name.

• Street address and building or apartment number.

• City and region.

• Postal or ZIP code.

• Country.

• Contact telephone number, where necessary.

If your shipping address is incorrect, please contact us promptly.

We will attempt to update the address before dispatch, but changes cannot always be made after shipment.

9. Delayed Shipments

Occasionally, delivery delays may occur due to circumstances outside our direct control.

If your order does not arrive within the estimated delivery period, please contact our customer support team.

We will review available tracking information and, where appropriate, contact the shipping carrier to investigate.

If an order cannot be delivered or is confirmed lost, we will work with you to provide a suitable resolution, including replacement or refund where appropriate.

10. Lost Packages

If tracking indicates that your package may be lost, please contact us at support@Kivarey.shop.

Include your order number and any relevant tracking details.

We will investigate the situation with the shipping provider.

If your package is confirmed lost before successful delivery, we will arrange an appropriate remedy consistent with applicable consumer laws.

11. Damaged Packages

If your order arrives damaged, please contact our customer support team as soon as reasonably possible.

We recommend providing photographs of the product and shipping packaging to help us assess the issue.

Depending on the circumstances, we may offer a replacement, return, or refund.

Please refer to our Return & Refund Policy for additional information.

12. Multiple-Item Orders

Orders containing multiple bracelets or accessories may occasionally be shipped in separate packages.

If this occurs, items may arrive at different times.

There are no additional standard shipping charges for split shipments.

Where available, separate tracking information will be provided.

13. Returns and Refunds

Kivarey offers free returns for eligible purchases within 30 days of delivery.

If you are not satisfied with your purchase, please contact our customer support team to request a return.

Approved returns will be handled according to our Return & Refund Policy.

14. Contact Our Shipping Support Team

For shipping inquiries, delivery concerns, or tracking assistance, please contact:

Kivarey

Email: support@Kivarey.shop

Phone: +1 (604) 736-3128

Address: 112-2229 Maple St, Vancouver, BC V6J 3T5, Canada

Website: https://Kivarey.shop

We appreciate your patience and thank you for shopping with Kivarey.